First — did it break, or did it run out?
- Credits. The free plan has 0: paid generators do not respond without credits. Switch to a free generator.
- Context. The story “forgot” the beginning? That is the 2K–4K limit, not an outage.
- Login. The session may have expired — sign in again.
- Updates. Update the app from the store or refresh play.aidungeon.com.
- Status. The help site's footer links to “Status” — check it before writing to support.
- Network. If the site does not open at all, try another network.
Where to write
support@latitude.io and the help center at help.aidungeon.com. Company details.
A fallback
The case for AI Dungeon
A help center, a status page and an e-mail — there is somewhere to turn.
The case for HoneyChat
A second entrance is always at hand: HoneyChat works in the browser and in Telegram without registration.